Pet Biz People Academy
Train Your Team.Elevate Your Business.
Professional online training built for pet care businesses — giving your staff the knowledge, skills, and confidence to perform at their best, every shift.
✓ 6 Expert-Led Courses✓ 20 Core Modules✓ Seat-Based Team Access✓ Dog & Cat Care
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Stop Hoping. Start Training.
Your team is your brand. Train them like it.
Inconsistent handling, poor intake processes, and undertrained staff cost pet care businesses clients, reputation, and revenue. The Pet Biz People Academy gives your whole team structured, expert-led training — available anytime, on any device.
6Courses
20Core Modules
3Categories
The Curriculum
6 Courses. 3 Categories. One Consistent Team.
Every course is self-paced, module-based, and built specifically for pet care professionals.
Category 01
Build Confident Staff
Give your team the knowledge to understand, assess, and safely handle dogs with confidence from day one.
Course 013 Modules
Understanding Dogs: What Every Pet Care Professional Must Know
Teaching staff to accurately read dogs and prevent escalation before it starts.
Modules
- The Behaviour Equation (L.E.G.S Framework)
- Decoding Canine Communication
- Reading the Whole Dog (S.N.A.P Framework)
Course 026 Modules
The Dog Assessment System: Consistent Intake from Day One
Structured intake and safe introduction of new dogs into your business.
Modules
- Foundations of Pet Care Intake & Professional Communication
- The In-Person Dog Assessment — Meet & Greet
- Ethics and Scope of Practice for Professional Canine Caregivers
- Conducting Canine Personality & Temperament Assessments
- Understanding & Categorizing Canine Personalities for Social Suitability
- Integrating a Dog into Daycare — A Welfare-First Approach
Course 035 Modules
Safe Handling Fundamentals: The Essentials for Every Team Member
Practical safety and handling skills for real-world pet care environments.
Modules
- Safe Dog Handling Principles
- Understanding Dog Equipment Safely and Effectively
- Mastering Leash Handling
- Managing Emergency Situations for Pet Caregivers
- Group Walk & Daycare Protocols
Category 02
Create Consistent Teams
Build the protocols and welfare standards that keep every team member consistent and every dog thriving.
Course 042 Modules
Team Protocols That Stick: Building Standards Across Your Entire Team
Professionalism, consistency, and ethical conduct across every staff member.
Modules
- Professional Etiquette for Dog Walkers and Sitters
- Ethics and Professional Boundaries for Caregivers
Course 053 Modules
Professional Pet Care Standards: Caring for Dogs the Right Way
Supporting emotional and physical wellbeing in every professional care environment.
Modules
- Enrichment Beyond Toys
- Balancing Activity, Rest & Regulation
- Recognizing Welfare Indicators
Category 03
Expand Your Expertise
Extend your team’s service offering with expert-level feline care training.
Course 061 Module
Feline Care Fundamentals: Confident, Safe, Professional Cat Care
Safe and appropriate feline care practices for professional pet care providers.
Modules
- Professional Cat Care: Mastering Cat Visits and Welfare
Pricing
Simple, Seat-Based Pricing
All plans include full access to all 6 courses and 20 modules. Choose the tier that fits your team size.
Bronze
Up to 5 Staff Seats
$150/mo
Billed monthly
- All 6 courses & 20 modules
- Up to 5 team member logins
- Self-paced, anytime access
- Progress tracking
- Quizzes & handbooks included
Get Started
Most Popular
Silver
Up to 10 Staff Seats
$199/mo
Billed monthly
- All 6 courses & 20 modules
- Up to 10 team member logins
- Self-paced, anytime access
- Progress tracking
- Quizzes & handbooks included
Get Started
Gold
Up to 20 Staff Seats
$279/mo
Billed monthly
- All 6 courses & 20 modules
- Up to 20 team member logins
- Self-paced, anytime access
- Progress tracking
- Quizzes & handbooks included
Get Started
Need more than 20 seats? Contact us for custom pricing
Add-On Service
Work Directly with a Pet Biz People Coach
Take training further with hands-on coaching from Lisa Large or a certified Pet Biz People coach. Personalized sessions for your staff, your management team, or your entire operation — built around your specific business.
- 1:1 or group coaching sessions
- Staff & management training
- Operations & implementation support
- Available as an add-on with any plan
Optional Add-On
Manager Kickstart Package
A focused onboarding package for managers and team leads — helping them roll out training, set expectations, and drive staff accountability from day one.
Ready to Get Started?
Enroll Your Team Today
Give your staff the professional training they deserve — and the consistency your business needs to grow.
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